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Melt Protection — Ice Pack & Foam Cooler

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Product Information

Nothing ruins a candy order faster than summer heat. We've got you covered with two melt protection options — just select the one that's right for your order before adding to cart.
 
Ice Pack Protection — $5
Frozen ice pack(s) sealed inside insulated wrap to help keep your candy cool during transit.
 
Insulated Cooler Protection — $25
Our best protection for larger orders, longer transit times, or hot climates. Includes ice pack(s) packed inside a foam cooler.
 
Both options are reusable after delivery.
 
A few things to know before you order:
 
- Melt-protected orders ship Monday–Wednesday to avoid sitting in a carrier's hot warehouse over the weekend
- Expedited shipping is recommended for warm weather orders for best results
- Ship to a location where someone can bring the package inside promptly — we are not responsible for packages left outside in the heat after delivery
- Shipping carriers do not air condition their vehicles, and cargo area temperatures can run significantly higher than outside temps
- While we take every precaution, we cannot guarantee candy will not soften in transit during warm weather
- Ice packs may arrive warm — this means they worked. They are reusable
- Product photos may not represent the exact ice pack or cooler received
 
We do not issue refunds for melting. For full details see our Melt Protection Policy

Customer Reviews

Based on 40 reviews
80%
(32)
3%
(1)
10%
(4)
3%
(1)
5%
(2)
M
Madeline

Life saver

D
David V.
Protected my mints

Rec'd my 6 pounds of dark chocolate mints today and they were well protected by the cold packs. The candy has excellent flavor and is very enjoyable to eat.

D
David

$3.00 to keep the chocolate from melting is a small price to pay.

Thank you so much — we're so glad the ice pack protection kept your order safe! We wanted to note that our melt protection pricing has been updated to $5 to reflect improved packaging and insulated wrap. Still the best insurance for your candy order! 🍫

M
Mary

Good

M
M.M.

Well worth the extra $3. This heat wouldve melted my favorite candy!

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